Q: How do I place an order on Imperfct Designs?
A: Browse our collection, add your chosen items to the cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and confirm the order. You’ll receive an order confirmation email shortly after.
Q: What payment options are available?
A: We accept credit/debit cards, net banking, UPI, and popular wallets like Paytm, PhonePe, and Google Pay. All transactions are secure and encrypted.
Q: When will my order arrive?
A: Standard delivery takes 4–7 business days within India. For premium shipping, we offer 2–3 day delivery. You’ll get a tracking number once the order ships.
Q: Can I return or exchange a product?
A: Yes. If you’re not satisfied, you can return or exchange within 15 days of receipt. Items must be unworn, unwashed, and in original packaging. Return shipping costs are on you unless the item is defective.
Q: How do I find my correct size?
A: Refer to our size chart on each product page. Measure your bust, waist, and hips, then match the numbers to the chart. If you’re between sizes, we recommend going up a size for a relaxed fit.
Q: What if I have a custom request or need help?
A: Contact our support team via the “Help” section on the website. We’ll respond within 24 hours to assist with queries, customization, or any other concerns.
Q: How can I stay updated on new arrivals and offers?
- Subscribe to our newsletter for exclusive discounts.
- Follow us on Instagram and Facebook for real‑time updates.
- Join our WhatsApp group for flash sales and style tips.
