Privacy Policy
We value your privacy and are committed to protecting the personal information you share with us when you shop at Imperfct Designs. This policy explains what data we collect, how we use it, how it is stored and protected, and when it may be shared with third parties.
What we collect
- Personal details such as your name, email address, phone number, and delivery address when you place an order or create an account.
- Payment information is processed only through our secure payment gateway; we do not store credit card numbers.
- Usage data such as IP address, device type, and browsing behaviour to improve our website.
- Optional data you provide in surveys or feedback forms.
How we use your data
- To process and fulfil your orders, manage returns, and send order updates.
- To communicate with you about your order, promotions, and new products.
- To analyse site performance and personalise your shopping experience.
- To comply with legal and regulatory requirements.
Storage and protection
- All personal data is stored on secure servers hosted in India and protected by industry‑standard encryption and access controls.
- We retain your data only as long as necessary for the purposes stated above or as required by law.
Sharing with third parties
- We share your address and order details with courier partners (e.g., India Post, Blue Dart) solely for delivery purposes.
- Payment details are handled exclusively by our payment gateway (e.g., Razorpay, Paytm); we do not retain any card information.
- No other third parties receive your personal data without your explicit consent.
Cookies and tracking
- We use cookies to remember items in your cart, track site usage, and personalise content.
- You can manage cookie preferences through your browser settings or by clicking the cookie banner on our site.
Contact us
If you have any questions or concerns about your data, please reach out to us. We will respond promptly and help you exercise your rights under applicable privacy laws.
